FAQ
Frequently Asked Questions
Everything you need to know about the FXfolder community, our traders, and our memberships.
Getting Started
FXfolder is a forex trading community and education platform. Vetted community traders share trade ideas and analysis with members; you can follow them, see their performance on a transparent leaderboard, and pick the ones whose style fits yours.
Sign up with your email or Google account, verify your email, and choose a membership, or skip that step and continue on a free account. First-time members paying by card get a 7-day free trial on the monthly membership. Memberships paid in crypto have no free trial.
No. The community is built for traders of all levels. Trade ideas include clear entry, stop loss, and take profit levels, and community traders post educational analysis alongside their setups.
Community & Trade Ideas
Trade ideas are posted by vetted community traders. New traders go through a pending review period where they post educational analysis only; once approved, their trade ideas publish directly to the feed.
Forex currency pairs (e.g., EUR/USD, GBP/JPY), commodities (gold, silver, crude, etc.), indices (US30, NAS100, S&P 500 and more), and crypto (BTC, ETH, and more). Every paid membership includes full access to all trade ideas.
In real time on your FXfolder dashboard and through our Telegram bot. Each idea includes entry, stop loss, take profit levels, and the trader who posted it.
It depends on market conditions and how active community traders are. We weight the leaderboard toward quality over quantity, so traders who chase volume get penalised, not rewarded.
The community performance page shows a leaderboard ranked by confidence-adjusted win rate. Each trader has a public profile with their stats, history, and educational posts.
Neither. Trade ideas are educational content shared by independent community traders. You are responsible for your own trading decisions and risk management.
Trading Journal
Logging trades is free with any FXfolder account: record them, edit them, and export your history as CSV at no cost and with no card. A membership unlocks the analysis on top, which is win rate, profit factor, expectancy, R-multiple, the equity curve, the P&L calendar, PDF reports, broker statement import and MetaTrader auto-sync.
A private log of your own trades. Record entry, exit, size, risk, and notes, and get analytics back: win rate, profit factor, expectancy, R-multiple, an equity curve, a P&L calendar, and breakdowns by pair, session, and setup.
Yes. Members can install the FXfolder Expert Advisor, a small read-only add-on for MetaTrader 4 or 5, and trades sync automatically every minute. It never places, changes or closes a trade. If you would rather not install anything, upload your MetaTrader report or CSV instead and duplicates are skipped, so re-uploading is safe.
A free account holds up to 1,000 trades in one journal account. A membership raises that to 30,000 trades across five accounts. Reading, editing, deleting and exporting are never blocked, whatever your usage.
Yes. Your journal is strictly private to your account. Entries are never shown publicly or to other members, and there is no public journal page.
Yes. Every community trade idea has a "Log to my journal" action that prefills a new entry and links it to the trader, so you can see your personal win rate following each trader you learn from.
Memberships & Billing
All memberships include full access to every trade idea (currency, commodity, indices and crypto), analytics, and support. Premium 1 Month ($49/month) renews every month and includes a 7-day free trial. Premium 3 Months ($99 every 3 months) renews every 3 months with no trial. Premium 6 Months ($179) is a one-time purchase with no trial and no auto-renew.
Yes. Choose "Pay with crypto" at checkout to pay with USDT, BTC, ETH or another supported coin through ForumPay, our crypto payment processor. It works for the monthly and 3-month memberships, the 6-month membership, courses, bootcamps and 1:1 mentorship. Prices are set in US dollars and you pay the equivalent in your coin, plus the network fee. There is no free trial when paying with crypto, and crypto memberships do not renew automatically: ForumPay emails you a payment link 7, 3 and 1 days before each renewal, and you pay each cycle yourself. A payment is applied once the network confirms it, which takes from a few minutes to about an hour depending on the coin. If it has not appeared after that, contact us from the support page in your account or at support@fxfolder.com.
Yes. You can buy the one-time 6-month plan at any time from your plan management page, even while active, and the time is added to your current end date. The monthly and 3-month plans are subscriptions: you can cancel either anytime, and start a different one once your current membership ends.
Cancel from the plan management page in your dashboard. Access continues to the end of your current billing period.
You can request a refund within 7 days of your first payment. After that, no refunds are available due to the digital nature of the service. Crypto payments are refunded through ForumPay, which emails you a link to claim the refund to a wallet of your choice. See our refund policy for full details.
Account & Telegram
During onboarding (or later from profile settings), enter your Telegram user ID. Our bot will deliver trade ideas and updates to your Telegram account.
You can update your profile details including name, phone, country, and Telegram ID from your dashboard. For email or password changes, use the profile settings page.
Yes. We use industry-standard encryption for passwords, secure JWT authentication with token rotation, and HTTPS for all communications. We do not sell your personal data or share it for marketing, and our payment processors receive only what they need to process your payments.