Delete your FXfolder partner account

This page is for FXfolder partners: traders, mentors and affiliates who sign in to the FXfolder Partner app or the partner portal. You can delete your partner account yourself, at any time, from either place. Deletion is permanent and cannot be undone.

If you are a member and want to delete your member account, see Delete your FXfolder account instead.

1. In the FXfolder Partner app

1. Open the FXfolder Partner app and sign in.
2. Go to the Profile tab.
3. Tap Delete account.
4. Enter your password to confirm.

2. On the partner portal

1. Sign in at partner.fxfolder.com/profile#delete-account.
2. Scroll to the Delete account card at the bottom of your profile.
3. Enter your password and select Delete my account, then confirm.

You are signed out on every device as soon as the deletion completes.

3. What is deleted

• Your name, email address and phone number
• Your public username, profile photo, about text and social links
• Your saved payout methods and bank details
• The answers you gave when you applied to become a partner
• Any MetaTrader accounts connected for broker sync
• Every signed-in session, on every device

Your 1:1 mentorship offerings are taken down, your scheduled live sessions are cancelled, and your referral link stops earning commission. We send a confirmation to the email address that was on the account.

4. What is kept, and why

• Published content.Trade ideas, posts, blogs and courses you published stay on FXfolder, shown under the name “Deleted trader” with no link back to you. Members rely on them, and course buyers keep the access they paid for.
• Financial records. Wallet transactions, payments and payout records are kept because we are required to keep accounting and tax records. They are not shown publicly.
• Payout verification. If you verified your identity to be paid, the result, your legal name and your PAN (if you gave one) are kept with those financial records, for the same reason. Your ID photos stay with our verification partner, not with us.

5. When deletion is refused

To protect the people you work with, deletion is refused while:

• a payout to you is still in progress
• you have upcoming 1:1 sessions booked with members
• one of your bootcamps is running and has registrants

The app and the portal tell you which of these applies. Once it is resolved (the payout completes, the sessions take place or are cancelled, the bootcamp ends), you can delete the account.

6. If you sign in with Google

Deletion is confirmed with a password, so an account created with Google sign-in needs one first. Use Forgot password on the partner login page to set a password, then delete the account as described above.

Signing in with Google again after deletion does not restore the old account. It starts a brand-new partner application.

7. If you cannot sign in

Email us at support@fxfolder.com from the address on your partner account and ask us to delete it. We confirm the request with you before deleting anything.